The average person does not have the time and patience to check different directories in order confirm how accurate a review may be. The majority of people who will investigate all your reviews are those that are making large purchases, going to receive some treatment, and have the time. Even after one’s research, that one unanswered negative review can stop a person from taking action.
Worrying about the unknown reviews can be combated through a reputation monitoring service.
2. You protect your reputation by going above the ordinary and keeping in touch with your customers.
A.Treat your customers the way you would want to be treated, imagine if you were in their shoes.
B. Give excellent customer service, and create opportunities to be able to reach out to your clients especially after they leave your services.